Not scanning, updating

Hello Alessia,

I will assist you further with the update.

Please share the screenshot http://avgclick.me/getscreenshot of the error message you receive when you try to update AVG.

None of my AVG products are working? I have deleted and re installed but still nothing is working it won't let me update either? I have Mac

Hello Alessia,

I will assist you further with the update.

Please share the screenshot http://avgclick.me/getscreenshot of the error message you receive when you try to update AVG.