Not sure if this is the Correct place to ask my question: I have AVG 2013 for linux problem updating

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5

Hi Jeremy,
Please provide us with Update log files from /opt/avg/av/log/0/.
Thanks

1

I have AVG 2013 for linux and on ONE machine I am able to run avgupdate successfully on another machine the status bar goes to 10% and then just ends says it has updated successfully but it has not.  The Virus Database says:

Virus database reload times     :  0
Virus database version          :  3657/6926
Virus database release date     :  Mon, 16 Dec 2013 22:19:00 +1700

6

Hi Jeremy,
Yes, all update logs, if you are not sure you can upload whole folder to our ftp according to this (http://kb.avg.com/articles/en_US/How_to/How-to-upload-a-file-to-our-FTP-server/).
Thanks

7

There are 2 log files that appear to be update related:

upd.priv.rollog
upd.pub.rollog

Do you want to see the tail of one or both of these files?

4

Hi Jeremy,
Please provide us with Update log files from /opt/avg/av/log/0/.
Thanks

3

Hi Jeremy,
Yes, all update logs, if you are not sure you can upload whole folder to our ftp according to this (http://kb.avg.com/articles/en_US/How_to/How-to-upload-a-file-to-our-FTP-server/).
Thanks

2

There are 2 log files that appear to be update related:

upd.priv.rollog
upd.pub.rollog

Do you want to see the tail of one or both of these files?