Hello Toni,
Could you please let us know the Phone number you have contacted so that we can assist you further?
Also, please send the screenshot of the messages you are getting so that we can assist further?
Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
Now that I have found that the phone number is bogus please tell me what to do about the hacking of my computer.
The lady on the phone had me type in the http section of search without the http for me to type avg.com/go which pops up your logo. Since I had no reason to doubt them with your logo there what do I do they have the information to steal my Identity an my bank account. Since this number appears on the side of your official website I feel you should help me.
The lady on the phone had me type in the http section of search without the http for me to type avg.com/go which pops up your logo. Since I had no reason to doubt them with your logo there what do I do they have the information to steal my Identity an my bank account. Since this number appears on the side of your official website I feel you should help me.
Hello Toni,
Could you please let us know the Phone number you have contacted so that we can assist you further?
Also, please send the screenshot of the messages you are getting so that we can assist further?
Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
Could you please let us know the Phone number you have contacted so that we can assist you further?
Also, please send the screenshot of the messages you are getting so that we can assist further?
Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
Toni, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru