Number of devices

Hi Keith,

We sincerely apologize for the inconvenience caused.
We've received similar reports and the issue has already been escalated to the concerned team.
We request your patience in this regard.
Thank you for understanding.

All of a sudden I cannot connect to my devices as it is telling me I have reached device limit. I have multi device cover, and have only 2 devices…a laptop and mobile phone. Why is this…an emoil answer would be preferable please

Hi Keith,

We sincerely apologize for the inconvenience caused.
We've received similar reports and the issue has already been escalated to the concerned team.
We request your patience in this regard.
Thank you for understanding.