Number of devices

AVG Subscription
4

Hi Dan, 

We will check this for you.
Could you share us the screenshot of the error message? 
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

My account shows that my AVG programs are installed on two devices and have been on three, but this is not true.  I only have one device and AVG has been removed and reinstalled twice for two different reasons  How can I correct the number of devices that AVG is installed upon.

3

Look into "Subscriptions" there you will find: 
AVG Ultimate
For 1 device. Used on 2. Details   (I only have one device but have reinstalled more than once.)
Period:1 year
Available for:1 device
Subscription status:Not Available 
Expires on:April 11, 2022  (390 days remaining)

2

Thank you for the information, Dan.

Let me clarify this for you.

The device count shown in the AVG program will also consider the number the times the program is reinstalled. So, we request you to ignore the device count.

Thank you for understanding.