Hello Jack. This occurs when the old version of AVG is not completely removed from your computer. I would request you to first uninstall the current AVG Ultimate as well as the old versions of your AVG programs and do a system restart once. Please note that AVG Zen can be uninstalled only when other AVG programs uninstalled from the control panel. To remove AVG antivirus and AVG PC TuneUp programs from your computer please follow the below mentioned instructions:
1) First step is to use AVG Remover tool and uninstall your AVG antivirus program completely. To download AVG Remover Tool please click on the following link: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
2) To download AVG remover tool to remove your AVG PC TuneUp program please click on this link: http://www.avg.com/filedir/util/TuneUp_Remover.exe.
Have had AVG internet protection for years, updating to the newest as needed.
I had AVG Internet Protection 2015 installed on my desktop. Then I upgraded to a 2 year “AVG Ultimate” just a few months ago.
Now I’m getting (on the same desktop that AVG Ultimate, & Zen is installed) notifications that the license (for the old AVG 2015) is expiring. :-o
AVG support said that the new Ultimate install uninstalled the old AVG 2015. But it sure doesn’t look like it did……
So…… What now ???
Hello Jack. This occurs when the old version of AVG is not completely removed from your computer. I would request you to first uninstall the current AVG Ultimate as well as the old versions of your AVG programs and do a system restart once. Please note that AVG Zen can be uninstalled only when other AVG programs uninstalled from the control panel. To remove AVG antivirus and AVG PC TuneUp programs from your computer please follow the below mentioned instructions:
1) First step is to use AVG Remover tool and uninstall your AVG antivirus program completely. To download AVG Remover Tool please click on the following link: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
2) To download AVG remover tool to remove your AVG PC TuneUp program please click on this link: http://www.avg.com/filedir/util/TuneUp_Remover.exe.