Although I have been a customer for 9 years I no longer require the AVG Security System. I have recently been billed to my credit card and would appreciate if that could be reversed and I become an unsubscribed former customer.
Please advise me of the position.
Thank you.
Hello Donald,
We are unable to locate any products under your account.
We have sent you an email please reply back with the requested information.
We see that you have been charged for the renewal of AVG AntiVirus on 2019.1.2.
We have initiated your refund request for AVG AntiVirus (Order Ref. No. 56185933100 ).
This refund will reflect in your original payment method within 5-7 business days.
We've also sent you an e-mail confirming the same.
Donald, we have found your account under different email address.
We have sent you an email to your registered email address.
Please confirm your email address with the requested information.