Old email still being used

AVG Protection
5

Ken,
Let’s take a look at this together. I see that you have purchased AVG PC TuneUp 1 computer (1 year) valid till 2019.7.11, AVG Anti-Virus 1 computer (1 year) good till 2019.6.11 under xxxx@gmail.com. You have tried to merge those products under xxxx@sctelco.net.au but the products are still active under xxxx@gmail.com. Do you wish to change your products to xxxx@sctelco.net.au?

1

my old email is still being used when my details have been changed & my account has accepted the new email address

2

Thank you for confirming it Ken. I will move your case to senior team and they will contact you via email once they merge your AVG products under xxxxx@gmail.com.

6

No,  the other way around,  I want them to go to the gmail email account the Stella account is not used anymore, Ken

4

No,  the other way around,  I want them to go to the gmail email account the Stella account is not used anymore, Ken

3

Ken,
Let’s take a look at this together. I see that you have purchased AVG PC TuneUp 1 computer (1 year) valid till 2019.7.11, AVG Anti-Virus 1 computer (1 year) good till 2019.6.11 under xxxx@gmail.com. You have tried to merge those products under xxxx@sctelco.net.au but the products are still active under xxxx@gmail.com. Do you wish to change your products to xxxx@sctelco.net.au?