Hello Mirko,
We are glad to clarify your request.
Our new licensing system will count active devices of last 30 days. Since you have reinstalled the AVG program, it shows 6 devices. We request you to wait for 30 days and check whether it shows correct active devices after that. If you have any clarification, please do let us know.
Quiero cancelar mi suscripción y ustedes lo hacen muy dificil. No me gusta el servicio, Ustedes son invasivos. Además no hablo ni escribo en ingles. No quiero se más cliente. Por cancelen todas mis suscripciónes. no deseo ninguna renovación automatica ni de ningun tipo.
Good morning
it appears from the site that I am using AVG internet security on 6 devices.
To me, however, it appears to be installed on two windows pc and two android devices.
Maybe these are old formatted installations.
How can I settle this?
thanks
Mirko Radice
Hello Mirko,
We are glad to clarify your request.
Our new licensing system will count active devices of last 30 days. Since you have reinstalled the AVG program, it shows 6 devices. We request you to wait for 30 days and check whether it shows correct active devices after that. If you have any clarification, please do let us know.
Hello Gaston,
We acknowledge your cancellation request. We request you to write back to us through own separate post. So, we can check the account and help you to cancel it.
Support through this channel is available only in English. You can write back to us in English or we'll help you in your language using Google Translate.
NOTE: The below message is translated for your convenience using Google Translate.
Hola Gaston,
Reconocemos su solicitud de cancelación. Le pedimos que nos escriba a través de su propia publicación separada. Entonces, podemos verificar la cuenta y ayudarlo a cancelarla.
El soporte a través de este canal está disponible solo en inglés. Puedes escribirnos en inglés o te ayudaremos en tu idioma usando Google Translate.