On the 23.1022 i cancellled one of my security devices and was eniven a case number of 16789753 i

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3

Hello John,
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We regret for the inconvenience caused. We'll check and help you out.
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1

given a case number 16789753. I see that I have been debited that amount on my credit card. will you please arrange for a credit to made to my account for the amount of £79.99

2

Hello John,
Thank you for contacting AVG Community Support. 
We regret for the inconvenience caused. We'll check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.