OneDrive and Dropbox Not Syncing

AVG Protection
3

Hello Krysha, 

We are sorry for the inconvenience caused. We will check and help you to resolve it.

  • Please confirm the version of operating system.
  • Have you tried to disable AVG Internet Security components one by one and check which component causing this issue?
  • Have you added any program in AVG Tuneup sleep program list?
  • Please confirm which program have you disabled completely to sync one drive and dropbox. 

Keep us updated. Thank you.
1

This is crazy that there are so many posts about this same thing and yet there's no solution listed anywhere for it. 

My OneDrive and Dropbox files aren't syncing. I don't get any errors from either of them or from AVG. They just don't sync. If I disable AVG then they sync just fine. 

I found a solution from a non-AVG site about "allowing" those apps. Didn't work. 

So... I either disable AVG and leave my device vulnerable or don't disable it and leave my files vulnerable. Not a good situation. 

And the fact that I can't directly reach out to tech support myself. Not happy. 

2

Hello Krysha, 

We are sorry for the inconvenience caused. We will check and help you to resolve it.

  • Please confirm the version of operating system.
  • Have you tried to disable AVG Internet Security components one by one and check which component causing this issue?
  • Have you added any program in AVG Tuneup sleep program list?
  • Please confirm which program have you disabled completely to sync one drive and dropbox. 

Keep us updated. Thank you.