Hi Martha,
We will certainly look into this and help you.
Please access the bank website from another browser and check with the connection.
If the issue persist, let us know the AVG programs installed in your computer to assist further.
Yes, that worked. Does that mean I cannot use that feature? Will you be making fixes to the program?
I recently upgraded and added to my AVG plan. I just tried to log on to my online banking. I was able to get to my bank home page, but when I clicked "log in" I got the following: the site can't be reached. onlinebanking.smartbank.net unexpectedly closed connection. I need my online banking. Can someone tell me how to bypass this?
Hi Martha,
We will certainly look into this and help you.
Please access the bank website from another browser and check with the connection.
If the issue persist, let us know the AVG programs installed in your computer to assist further.
Yes, that worked. Does that mean I cannot use that feature? Will you be making fixes to the program?
Thank you for trying and providing the details requested, Martha.
Let's try unchecking 'enable tracking detection' option in AVG AntiTrack and check if you're able to access the websites.
1. Click Settings from the left-side panel.
2. Click Enable tracking detection to untick this option.
Keep us posted.