Hello Gwen,
I am sorry to hear that you are unable to purchase AVG. Please do not worry, this might have caused due to browser issue. Please try to purchase AVG Ultimate from a different web browser and check if that completes the order. If you face any difficulties, please send us the screenshot(http://avgclick.me/getscreenshot) of the error message you receive during the purchase, so I can check the same and assist you further.
looking to purchase the Ultimate Product and the VPN. Been trying for a couple of hours but wont accept payment for some reason. Is the process down? Tech support was of no use and Sales support does not sell the VPN product as it can only be purchased online, Frustrating to say the least!
thanks for the responses. I have tried it with Edge and Chrome and 2 different credit cards and 4hrs between the last time I tried and still no luck! No need for a screen shot you just click the buy button, enter the data required plus card info and click continue. It then goes to a blank screen that states 'loading' for a second or two and then comes right back to the entry screen with the card data erased.
I understand there is an issue but programming is extremly poor to not provide some sort of explanation, especially after entering credit card info. Probably an indication I should find a better service provider unfortunately!
Hello Gwen,
I can understand how difficult this is for you. Please contact our AVG Sales team https://support.avg.com/support_sales_chat and they will help you with the purchase of AVG Ultimate. Once you purchase AVG Ultimate, install the same in your computer and from the AVG Zen dashboard you can purchase AVG Secure VPN.