Hello Colin,
Thank you for the detailed information.
We request you to try the repair installation of AVG program by following the instructions mentioned in this link: http://avgread.me/1BVxDSY and do let us know the status of it.
Hello Colin,
We understand how something like this can really try your patience.
Could you please let us know the name of the AVG product you have installed in your pc? also could you please let me know whether you have fix now option with exclamation mark on it? if so please click on it and it will fix the issue.
Please feel free to contact us for any further assistance. Thank you.
Hi. I seem to have a recurring problem with the online shield component of my AVG package. The Web symbol keeps changing to red and saying I am not fully protected - "Online Shield component is not active." I click 'fix now', which seems to do the job, but a little while later it goes back to being not fully protected again - the Web symbol is once again in red. This has happened several times in the last few days. Any suggestions?
Colin.
Hello Colin,
Thank you for the detailed information.
We request you to try the repair installation of AVG program by following the instructions mentioned in this link: http://avgread.me/1BVxDSY and do let us know the status of it.
Hello Colin,
We understand how something like this can really try your patience.
Could you please let us know the name of the AVG product you have installed in your pc? also could you please let me know whether you have fix now option with exclamation mark on it? if so please click on it and it will fix the issue.
Please feel free to contact us for any further assistance. Thank you.