Hello Steve,
I apologize for the inconvenience. I have sent you an email, please follow the instructions to collect the diagnostic information. This will help us to analyze the issue and fix it soon.
Do also attach the screenshot of the website loading in the email to escalate the case.
Hello Steve,
I apologize for the inconvenience. I have sent you an email, please follow the instructions to collect the diagnostic information. This will help us to analyze the issue and fix it soon.
Do also attach the screenshot of the website loading in the email to escalate the case.
If I have Online Shield switched on, some websites fail to finish loading - they can stop at any point, even before anything shows (blank white screen). Video playback can be erratic on other sites. Switching Online Shield off solves the problem. Using Firefox latest.
Sorry I can't provide you with any diagnostic info. I've had to remove AVG - which cured the problem. I've replaced it with Avira and all sites are loading correctly now. Thanks anyway,