Oops! Looks like you're offline

AVG Protection
3

Hello Wilko,
Thank you for contacting AVG Community Support.
We apologize for the inconvenince caused.We'll certainly check and help you out. please change DNS settings and try the scan again. If you had not assigned any DNS, then please refer the article  | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=troubleshoot-avg-dns&q=changing+dns&supportType=home)
and assign DNS. Do check the scan after assigning the DNS.
Please let us know, if it helped.
Awaiting your response.

1

I completed a scan on AVG Internet Security, and it detected minor issues that needed to be resolved. When I click resolve-- I get a popup that says Oops! Looks like you're offline. I'm definitely not offline. I've clicked retry, nothing. Turned off my VPN, nothing. How can I fix this? (I'm on a MAC M1 !!)

2

Hello Wilko,
Thank you for contacting AVG Community Support.
We apologize for the inconvenince caused.We'll certainly check and help you out. please change DNS settings and try the scan again. If you had not assigned any DNS, then please refer the article  | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=troubleshoot-avg-dns&q=changing+dns&supportType=home)
and assign DNS. Do check the scan after assigning the DNS.
Please let us know, if it helped.
Awaiting your response.