Hello John,
I'm sorry to know that you're facing this issue.
In order to resolve this, we need to completely uninstall the AVG AntiVirusFREE without any traces using the AVG Clear tool and need to reinstall it.
Please refer to this below article for step-by-step instructions to uninstall AVG AntiVirus FREE using AVG Clear tool,
Uninstalling AVG AntiVirus FREE using AVG Clear tool.
FYI : AVG Clear deletes all files associated with your AVG product, including registry items, installation files, and user files.
Please refer to this below article for step-by-step instructions to install AVG AntiVirus FREE
Installing AVG AntiVirus FREE.
Please follow the steps mentioned in the article and keep us informed about the status.
Thank you.
When I try to open AVG I see a message saying I am trying to enter a protected area of AVG and may be be the subject of a malware attack. To confirm its me the message asks me to enter my password. having forgot my password I changed it and entered it but it now says I have entered the wrong password and will not open AVG. I really do not know what else to do so any help would be appreciated.
Hello John,
I'm sorry to know that you're facing this issue.
In order to resolve this, we need to completely uninstall the AVG AntiVirusFREE without any traces using the AVG Clear tool and need to reinstall it.
Please refer to this below article for step-by-step instructions to uninstall AVG AntiVirus FREE using AVG Clear tool,
Uninstalling AVG AntiVirus FREE using AVG Clear tool.
FYI : AVG Clear deletes all files associated with your AVG product, including registry items, installation files, and user files.
Please refer to this below article for step-by-step instructions to install AVG AntiVirus FREE
Installing AVG AntiVirus FREE.
Please follow the steps mentioned in the article and keep us informed about the status.
Thank you.