Opening program

No will not uninstall.

Hello Larry. I am sorry to hear that. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218

To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe

After the uninstallation process please have a look at this article http://bit.ly/1cvJ6DX to reinstall the program. Thank you.

It's the free version. Nothing happens when I click the icon to open the GUI. No message.

No will not uninstall.

Sorry to hear that. Were you able to uninstall and reinstall the program?

AVG program will not open

It's the free version. Nothing happens when I click the icon to open the GUI. No message.

Sorry to hear that. Were you able to uninstall and reinstall the program?

Hello Larry. I am sorry to hear that. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218

To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe

After the uninstallation process please have a look at this article http://bit.ly/1cvJ6DX to reinstall the program. Thank you.