OpenVPN blocked from Jan 6th

AVG Protection
6

Hi Jürgen,

We are here to help.

We request you to disable the AVG AntiVirus and check for the issue again.

Refer this article for disabling the AVG https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus

Keep us posted.

1

Hello,

I have a customer who cannot connect via OpenVPN anymore since Jan, 06, 2021. Today we found out, that the connection is blocked by AVG Antivirus Firewall. How can we use OPenVPN now?

4

Jürgen, thank you for confirming.
We'd request you to repair AVG to resolve the issue.
If the issue persists, please consider reinstalling the AVG software.

3

Thank you for you quick answer. Yes, I disabled AVG Antivirus and after that the connection was built up. This is how I knew that AVG is the reason for not connecting. I get the errot code 10054 in OpenVPN when I try to connect from within the network via DynDNS to the Router. Everything else works. DynDNS, port forwarding etc. I changed nothing.

2

Hi Jürgen,

We are here to help.

We request you to disable the AVG AntiVirus and check for the issue again.

Refer this article for disabling the AVG https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus

Keep us posted.

5

We appreciate your efforts

We are glad to know that the issue has been resolved.

Please observe the program and contact us if you need further help.

Thank you.