Options menu doesn't work

AVG Protection
1

Hi , I have AVG antivirus free protection and after last update i don't have access anymore to Options under main menu. Does anyone have same issue? When I click on Option it doesn't happen anything looks like bug.

5

Hello Dockedi,

I will check this for you. Please share the screenshot https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot of the "Options" menu that is not working on your computer. Also, let me know the version of AVG installed on your computer.

2

Hi,

my version of AVG is: 20.6.3135 (verzija 20.6.5495.588) When I click on Menu/Options (In screen shoot Postavke) nothing happen or return me on main screen

User-added image

I am using Windows 10 Pro Version    10.0.18363 Build 18363 it have latest updates installed and valid license for it. Laptop is for home use but is buyed from my company where I worked before and because of that have pro oem license, before latest update everything worked on same version.

This is step recorder for this issue: Steps to reproduce error (https://drive.google.com/drive/folders/1h8aWF-vGp9NpjV8JXU01461pLkzBZi-k?usp=sharing)

4

Thank you for the screenshot. Please remove and reinstall AVG AntiVirus free on your computer and check if that fix the issue.

3

Hello Dockedi,

I will check this for you. Please share the screenshot https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot of the "Options" menu that is not working on your computer. Also, let me know the version of AVG installed on your computer.