Order 701-7333404

You just billed me $44.99 for AVG PC Tuneup but if I try to download it says this is incompatible with an AVG product already on your computer.  If I go to reactivate and paste the new key 3 it says invalid key number. So why and what did you bill me for?

Also I already typed all of this once under my account support and the auto responses did not answer my question and sent me to community support…  It is SUPER annoying to have to type it all again.  It seems to be easier to just hit the cancel subscription button!!

Hello Joel,
We apologize for the inconvenience caused. We see from your record that you have active subscription of AVG PC TuneUp valid till 4/15/2018. You can uninstall any older version of AVG PC TuneUp installed in your computer from control panel and install the correct product from this link http://files-download.avg.com/inst/mp/AVG_PCTuneUp_765.exe. We have emailed you the license number to activate this product. Please check the same and activate the AVG PC TuneUp in your computer.
Thank you

Hello Joel,
We apologize for the inconvenience caused. We see from your record that you have active subscription of AVG PC TuneUp valid till 4/15/2018. You can uninstall any older version of AVG PC TuneUp installed in your computer from control panel and install the correct product from this link http://files-download.avg.com/inst/mp/AVG_PCTuneUp_765.exe. We have emailed you the license number to activate this product. Please check the same and activate the AVG PC TuneUp in your computer.
Thank you