Order ID 702-0295353

AVG Protection
3

Hello Kirsten,

We are sorry for the inconvenience caused.
As per our record, for this order ID 702-0295353 you tried purchasing AVG Ultimate whose payment is still UNPAID, however we can see another order 701-5037114 for which the payment was done successfully and you have purchased AVG Ultimate product in it.
You should have received the confirmation for this order via email.
If you haven't received the email please do let us know.

1

I have recieved a mail from you regarding the above order claiming that you did not recieve the payment,
according too my bank account the payment was made on oct.19 2016, pls chek.
I have in the meantime bought a new pc with windows 10, does the program also work with this system?
regards Kirsten Suhr

2

Hello Kirsten,

We are sorry for the inconvenience caused.
As per our record, for this order ID 702-0295353 you tried purchasing AVG Ultimate whose payment is still UNPAID, however we can see another order 701-5037114 for which the payment was done successfully and you have purchased AVG Ultimate product in it.
You should have received the confirmation for this order via email.
If you haven't received the email please do let us know.