Order number: 50253****

Android products
3

Hello Kim,
We are here to help. The charges (DKK 259.00) was on 2018.7.25 for AVG TuneUp - Unlimited automatic renewal. The automatic renewal for this subscription is still active, so the subscription might be not cancelled.
I have submitted a refund request on your behalf. You will receive a refund confirmation email soon.
Feel free to contact us again if you need any further assistance.
Regards,
Alok.

1

I canceled my subscription the last time I paid so I cant understand why you have withdrawn money now I want my money back

2

Hello Kim,
We are here to help. The charges (DKK 259.00) was on 2018.7.25 for AVG TuneUp - Unlimited automatic renewal. The automatic renewal for this subscription is still active, so the subscription might be not cancelled.
I have submitted a refund request on your behalf. You will receive a refund confirmation email soon.
Feel free to contact us again if you need any further assistance.
Regards,
Alok.