Order number (Order ID removed)

Hello Julie. 
Thank you for contacting AVG Support Community. 
We will certainly check and help you. 
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've removed the order details from the post and sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

Although I submitted numerous requests to cancel the subscription for AVG Security (Multi-Device), my credit card was still charged $49.99.  Those requests to cancel were submitted well within the time frame given on your website.  I have not heard anything from AVG nor have they withdrawn their charge on my credit card…  Please honor my numerous requests to cancel and notify the Bank of America to remove the $49.99 charge.  I would appreciate prompt attention to this request.

Hello Julie. 
Thank you for contacting AVG Support Community. 
We will certainly check and help you. 
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've removed the order details from the post and sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.