Order Reference #66-126829, AVG PC TuneUp Purchased

Hello Bernie, do you get any error message while installing AVG PC TuneUp?

Frustrated because I cannot use AVG PC TuneUp purchased on 2
Apr 15 - attempted to load using all methods provided. Please provide assistance ASAP.
Sincerely, Bernie Woodruff

Hello Bernie, do you get any error message while installing AVG PC TuneUp?