OSX - Continually Receiving Blocked Threats from Chrome.app (URL:Mal and JS:ScriptIP-inf)

Viruses & Threats
13

Hello Bhuvansewari,

Thank you for your reply, but what was the problem exactly? Should I run another scan? Is my Mac infected?

Thanks again for your reply.

14

Hello Jon,
I apologize for any inconvenience caused. Please share a screenshot of the AVG detection to assist you further and also let me know the AVG Antivirus version to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

16

Does anybody know how long it takes to hear back from the Senior Team? I haven't heard a single thing from them.

12

Jon,

Thank you for waiting patiently.

Our senior team informed us that the issue is fixed now. Please update the program and restart your computer to check the status.

1

Hello Jon,
I apologize for any inconvenience caused. Please share a screenshot of the AVG detection to assist you further and also let me know the AVG Antivirus version to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

8

Does anybody know how long it takes to hear back from the Senior Team? I haven't heard a single thing from them.

2

Thank you, Yes, I am able to see the screenshots now. 
I appreciate your efforts. 
I have forwarded the case to the senior team for getting suggestions.
Keep checking this post to know about the status.
Your patience is much appreciated.

3

Hello Bhuvansewari,

Thank you for your reply, but what was the problem exactly? Should I run another scan? Is my Mac infected?

Thanks again for your reply.

4

I see. Thank Alan.  As long as they actually get back to me within the month, I guess that's ok.

5

Jon, 
Are you being redirected to some of the websites while trying to access any site? How long you are facing this issue and let us know at what instance your chrome opens such sites.

7

Thank you for your efforts, Jon.
The suggestion for extension was actually provided by our senior team.
Keep us informed about the status.

6

Jon, 
No worries, your Mac is fully protected. It's a false positive and we have fixed it already. Yes, you can initiate scan and check if required.

9

*bump

Still haven't heard back from the Senior Team

10

Jon,

Thank you for waiting patiently.

Our senior team informed us that the issue is fixed now. Please update the program and restart your computer to check the status.

11

Jon, I think it probably depends on where you're actually situated on the vast list of queries.
AVG Guru

15

*bump

Still haven't heard back from the Senior Team