Hello David,
We are sorry to know about the situation.
We are unsure about the virus that infected your devices.
Could you share the screenshot of your phone login screen?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
May I ask from when you started experiencing this issue?
Did you visit any untrustworthy websites and download any programs or extensions from it?
Could you mention the name of browser cleaner tools that were removed by the virus?
I have the following:
1.) Dell Latitiude E550 Laptop
2.) One Plus 7T Cell
3.) Alcatel 9027W Tablet
I had A Dell Latitude E65 10–hard drive destroyed
I started seeing this virus yesterday on my phone, did a factory reset and put AVG Anti Virus, VPN Lock, Password Protect and AVG Tune–the virus waltzed through everything , the phone id done, locked up on a bluescreen
The Tablet–same thing
The New Dell is working but showing sign s of infection
The calling card at least on my devices: Google and Google Chrome start pages were in Czech NOT English. 2 hours after I factory rest my phione and ran AVG virus protection saying all was fine, a sinister grinning emoticon was on the pattern login screen of phone, I have a screenshot if you don't believe me.
HELP!!
I started using AVG Tune-up Maintenance last night, second time using it, this virus disabled the browser cleaning tools.
Hello David,
We are sorry to know about the situation.
We are unsure about the virus that infected your devices.
Could you share the screenshot of your phone login screen?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
May I ask from when you started experiencing this issue?
Did you visit any untrustworthy websites and download any programs or extensions from it?
Could you mention the name of browser cleaner tools that were removed by the virus?