OUtdated Database not updating

In an attempt to update the computer and web browsing databses, I keep receiving an error message: Update has detected running installation. Complete installation before starting update.

I have just purchased and "re-activated "my new license key for AVG- order#31-1804046.

I am unsure what else to do to allow for the isntallation to complete-  followed the directions provided . Please advise

Hello Marsha. Please restart your PC once and then try to install the updates.

Hello Marsha. Please restart your PC once and then try to install the updates.