Outlook 2013 and Secure VPN

Other products
1

I am running Windows 10 and Outlook 2013 (local installation).  When I start AVG Secure VPN, Outlook will not send or receive messages.  Is there a way to configure either Outlook or Secure VPN to remedy this issue?

3

Hello Keith,

We're sorry to hear this.
Could you please confirm whether the issue is due to AVG Secure VPN or the AVG Protection program?
Please disable AVG Protection temporarily as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=How-to-use-Passive-Mode  and let us know the status?

2

Hello Keith,

We're sorry to hear this.
Could you please confirm whether the issue is due to AVG Secure VPN or the AVG Protection program?
Please disable AVG Protection temporarily as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=How-to-use-Passive-Mode  and let us know the status?