Outlook 2019 - AVG blocking send/receive

General discussion
3

Hello Jean, 

We are sorry for the inconvenience caused. We will check and help you to resolve the send/receive issue in Outlook program. First, we need to check which AVG component causing this issue. Refer the below article to know how to disable AVG components one by one :

Temporarily disabling AVG AntiVirus protection

Please confirm which AVG component causing this issue. We look forward for your response.

If you want to reach our support through phone, you can use below numbers:

USA & CA: +1 925 732 4274
AU & NZ: +61 281 034 937
UK: +44 1163 668 542

If you want to reach our chat support you can use following link : https://support.avg.com/support_tech_chat

1

After last AVG software upgrade, I now can not send/receive from Outlook 2019. If I disable AVG Internet Security Protection (right click on AVG ICON in task bar and "turn off") it works fine.

Please help!

I note from research this was an AVG BUG back in 2019 (see link below).

                  AVG Community

I would like to call AVG Tech Support and have them fix it but can't find the right phone#.

Thank you to all!
Jean

2

Hello Jean, 

We are sorry for the inconvenience caused. We will check and help you to resolve the send/receive issue in Outlook program. First, we need to check which AVG component causing this issue. Refer the below article to know how to disable AVG components one by one :

Temporarily disabling AVG AntiVirus protection

Please confirm which AVG component causing this issue. We look forward for your response.

If you want to reach our support through phone, you can use below numbers:

USA & CA: +1 925 732 4274
AU & NZ: +61 281 034 937
UK: +44 1163 668 542

If you want to reach our chat support you can use following link : https://support.avg.com/support_tech_chat