Outlook crashes when I receive email

Hello Patt,
We apologize for the inconvenience.
Could you please let us know if this outlook issue started after using the AVG program?, if so, please let us know the name of the AVG program installed in your computer.
Thank you

Outlook crashes when I receive email.  This only started recently and I have tried the standard fixe

Hello Patt,
Thank you for the information. To check if the AVG program is causing this issue, we suggest you to disable AVG temporarily and check if you are able to receive emails without any issue. Please click on this link for the steps to disable AVG http://avgclick.me/TempDisableAVG
Thank you.

Hello Patt,
We apologize for the inconvenience.
Could you please let us know if this outlook issue started after using the AVG program?, if so, please let us know the name of the AVG program installed in your computer.
Thank you