Hi Gunther,
We're glad to look into this & help you.
Please let us know whether you use free or paid license of AVG & the version of it (Open AVG - Menu - About).
Meanwhile, please try repairing AVG & restart computer once to check if it helps.
Hi Gunther,
We're glad to look into this & help you.
Please let us know whether you use free or paid license of AVG & the version of it (Open AVG - Menu - About).
Meanwhile, please try repairing AVG & restart computer once to check if it helps.
Hi,
Since yesterday i have to disable the e-mailshield in order to be able to get my email with outlook 365. Otherwise i get connection error 0x800CCC0E.
Regards,
Gunther.
Appreciate your efforts in working towards fixing the issue, Gunther.
Upon checking the error code 0x800CCC0E, it seems to be related with SMTP authentication (outgoing server).
Would you be so kind to clarify whether you're able to send emails, without any issues?
Meanwhile, please try entering the Geek area as mentioned in this article to disable 'Scan SSL connections' under Email shield & let us know if it helps.
I have the free version 22.6.3242 (versie 22.6.7355.731)
I have again downloaded the installation file and let it run.
After reboot i still have to disable email shield in order to fetch email.
Nope, i can not send either, only when i disable the shield, the mail will be send.
I can not open the geek article at the moment, it seems the section of the website is down.
This is the error code …
Taak email - Verzenden… rapporteert fout (0x80042109): Er kan in Outlook geen verbinding worden gemaakt met de server voor uitgaande e-mail (SMTP). Neem contact op met de serverbeheerder of internetprovider (ISP) als u dit bericht blijft ontvangen.
Hello,
We're sorry for the inconvenience caused.
To fix this issue, we request you to get connected with our additional support.
An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check on spam and junk folders.