I have, it seems, inadvertantly paid twice (possibly 3 times) for Driver updater, Yesterday - 31/07/2020, it was suggested by AVG that some drivers were down and asked me to pay my bi-annual subscription (which, I thought, was still active) I went ahead and paid and was promptly informed that I must pay my bi-annual subscription again. Thinking I must have made a mistake I promptly paid again and thought that was it ! Later, I checked my bank a/c to find that my payments had BOTH gone through an then discovered I was still some drivers down. Looking back on my AVG a/c I noticed that I had paid exactly the same to them around a month ago… Please, would someone give me a clue as to what on earth's going on, and please, AVG, could I have my money back and my drivers put right A.S.A.P. Thankyou in anticipation, Bob Leete
Hi Bob,
We're glad to clarify this for you.
From your description, we see that the program awaited activation & instead of activating, you've subscribed again which resulted in duplicate subscriptions.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please revert to us via email to proceed further.