Hi John,
We're glad to look into this & help you.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.
I recently had auto-renewals appiied to two products-and was charged £74.99 and £59.99. Very soon after, the same products were offered at 60% less. so I feel that I have been overcharged .
Also, I notice from my account that the very same products will again be charged to me later on this month as part and parcel of the AVG Ultimate. So having been charged last year for the same products twice, i do not want to be charged again this year via the auto-renewal, .
Re; AVG Internet Security and AVG TuneUp which I paid recently via auto-renew on my credit card on the 27th & 26th October 2021 without my prior knowledge. You will see that I was charged £74.99 and £59.99 respectively and have since been offered the same products for £37.50 and £29.99. This is considered to be extremely bad business practice if not illegal. As an old age pensioner, I cannot afford to overpay for anything and do not think that I would not have renewed had I know the situation.
Furthermore., on checking my online account, I can see that another AVG product , namely AVG Ultimate is due for renewal in December. This includes AVG Internet Security, AVG TuneUp, AVG SecureVPN and AVG Anti-trace. It would appear that in the past,i have been paying Twice for 2 products. Please would you look into this matter and reply
Hi John,
We're glad to look into this & help you.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.