Overlapping subscriptions

AVG Protection
6

I just renewed my AVG Ultimate subscription for two years as my current AVG Ultimate subscription expires on October 25, 2024. The new subscription shows October 15, 2026 as the expiration date. When I renewed two years ago the new subscription didn't start until after the old one expired. So why did I lose 11 days of coverage due to overlapping subscriptions?

5

Hello Suzie,
Thank you for contacting AVG Community.
We understand that there is two overlapping subscription on your account.
We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

1

I have two overlapping subscriptions on my account - kindly advise.

Thank you
Suzie

2

Hello Suzie,
Thank you for contacting AVG Community.
We understand that there is two overlapping subscription on your account.
We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

4

Hello Suzie,
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

3

I just renewed my AVG Ultimate subscription for two years as my current AVG Ultimate subscription expires on October 25, 2024. The new subscription shows October 15, 2026 as the expiration date. When I renewed two years ago the new subscription didn't start until after the old one expired. So why did I lose 11 days of coverage due to overlapping subscriptions?