Hello Adriana,
We're happy to help.
AVG support through the Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate this post.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert to us.
Thank you.
Ho effettuato il rinnovo del mio abbonamento con Carta Prepagata (card details removed) , a nome BUONTEMPO MARCELLO in data 23/08/2021. Mi viene sempre richiesto il pagamento già registrato nel conto bancario.
Il numero d'ordine è: (order no removed)
I have paied for AVG subcription with a prepaid card n° ----(last 4 digits removed) in the name BUONTEMPO MARCELLO.
Order number (removed).
Our bank has trasferred the sum to AVG on 23/09/2021.
Thank you
Hello Adriana,
We're happy to help.
AVG support through the Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate this post.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert to us.
Thank you.
Thank you for writing back to us in English, Adriana.
We've already sent you an email including the product details.
Please check & revert to us via email to proceed further. While replying to the email, please clarify whether the AVG program on your computer shows as expired or prompts to purchase. For better clarity, share us the screenshot of it.