I am trying to access an online statement through a link included in an email that the statement is available. When I click on the link, I get a message that the page can not be found, and am then redirected to another page to further search for the document. I have tried 3 different browsers,: Microsoft Explorer , Microsoft Edge and Google Chrome. The same thing happens with all three.
If I click on the same link on my iPad, I go directly to the sites login, and then the statement.
Any ideas on how to correct this?
Hello Allan,
Thank you for the confirmation. To fix this issue, we suggest you to repair AVG and check if that fix this issue: avgclick.me/RepairAVG
Thank you
Disabling AVG allowed me to access the statement, so it is obvious that AVG is blocking access. Is there a more permanent fix?
Hello Allan,
We are sorry to know that. If you have AVG installed in your computer, we suggest you to disable it temporarily and check if you are able to access this link. Please click on this link for the steps to disable AVG temporairly http://avgclick.me/TempDisableAVG.
Thank you
Hello Allan,
We are sorry to know that. If you have AVG installed in your computer, we suggest you to disable it temporarily and check if you are able to access this link. Please click on this link for the steps to disable AVG temporairly http://avgclick.me/TempDisableAVG.
Thank you
Disabling AVG allowed me to access the statement, so it is obvious that AVG is blocking access. Is there a more permanent fix?