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AVG Performance
3

Hello Joe.
I would request you to allow all connetions for AntiTrack filter in AVG Internet Security firewall settings. 
Open AVG -> Hacker attacks -> firewall -> application rules -> Select AVG sro -> Antitrack filter. Against AntiTrack filter, you will see vertical bars indicating the connections allowed for this filter through AVG firewall. 
Click the last bar to allow all connections and verify if that resolves the issue.

6

We're sorry again for the inconvenience caused, Joe.
To resolve this, we've sent you an email instruction to get our additional support.
Please do check & revert to us. 
Thank you.

5

Hello Joe.
I would request you to allow all connetions for AntiTrack filter in AVG Internet Security firewall settings. 
Open AVG -> Hacker attacks -> firewall -> application rules -> Select AVG sro -> Antitrack filter. Against AntiTrack filter, you will see vertical bars indicating the connections allowed for this filter through AVG firewall. 
Click the last bar to allow all connections and verify if that resolves the issue.

1

I updated Antitrack today and I now can't access any websites, Spotify, iCloud, Twitter, Facebook, Google as well as my Windows 10 Mail client and Zoom. YouTube does work for some bizarre reason. My iPad, Mac and phone are working fine with my home wifi and so I am presuming the issue is Antitrack. Can you advise what to do please?

2

Thank you for your prompt reply. I tried your suggestion and it made no difference. I will now uninstall Antitrack and then reinstall it.

4

The problem is last Antitrack update. Lots and lots of users are having the same problem. Same for me.

And AVG people here... are sending instructions via email, instead of posting the solution HERE. It seems to be so secret stuff!!!! LOL

And much better if they released another update, fixing this problem once and for all. But they don't ;)

Meanwhile... just:

- Uncheck "run antitrack at windows start" on the antitrack options (for not having to do the next 2 steps each time you turn on your computer)

- Close antitrack from the system tray

- Kill "avgantitrackfilter.exe" proccess in the task manager

DONE. You will have your internet connection working perfectly again.

And the MOST IMPORTANT step: DEMAND AVG FOR REFUND, as they sold you a completely crappy software.