Hello Nicole,
We're here to help.
AVG support through the Community channel is available only in English.
You can make use of Google Translator https://translate.google.com/ to translate our replies.
We do not find any active subscription registered to the email address that you have used to contact us here.
We've sent an email requesting more details to locate your order.
Please check and revert back to us to resolve the issue.
Thank you.
Estimados,
Junto con saludar, les comento que soy de chile y acabo de realizar la compra del producto por 2 años de antivirus a traves de servipag, y aun no se me actualiza a premiun. Favor su ayuda para regularizar el tema.
Hello Nicole,
We're here to help.
AVG support through the Community channel is available only in English.
You can make use of Google Translator https://translate.google.com/ to translate our replies.
We do not find any active subscription registered to the email address that you have used to contact us here.
We've sent an email requesting more details to locate your order.
Please check and revert back to us to resolve the issue.
Thank you.