Pague y no me llego ningun codigo, pague por dos años

quiero que me reintegren mi dinero lo pague con visa o que me den el servicio que pague

Hello Monica,

AVG support through this channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate this message. 

We're sorry for the inconvenience caused.
We couldn't find any transactions under your account. We have sent an email requesting more details to locate your order.
Please do check and revert back to us. 
Thank you.