We'll certainly help with your request.
I'd like to confirm that you bought AVG Internet Security (Multi-Device) only once but you paid for AVG Secure VPN multi-device twice. Would you like to cancel one of the AVG Secure VPN multi-device orders and get a refund?
paid twice for the same order AVG internet security, how to get my money back?
Thank you for clarifying.
We would like to inform you that the refund of your order has been started.
Once we finish our internal refund procedure, the transaction will be processed by the payment operator. You will receive additional confirmation in a separate e-mail.
Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.
Generally, it should not take more than 7 business days.
Thank you for your understanding.
it was not AVG internetsecurity but Secure VPN order number 15745256210 on 11.10.19
It was twice deducted from my credit card,
hope you can help
Glad to know, you have purchased a new AVG Secure VPN subscription.
Please feel free to reach us if you need any help.
Hi Helene.
We'll certainly help with your request.
I'd like to confirm that you bought AVG Internet Security (Multi-Device) only once but you paid for AVG Secure VPN multi-device twice. Would you like to cancel one of the AVG Secure VPN multi-device orders and get a refund?
Thank you for your help. I ordered 1 year contract secure VPN, I'm 82 and do not want a 2 year contract. I have used my credit card twice and now have 2 years contract. thank you for your help