Paid but didnt work

AVG Performance
4

Hello Kaytee,

We request you not to post multiple times for the same issue, you won't obtain an answer to your query faster.
Please refer your other posting via https://support.avg.com/answers?id=9060N000000TqkY .
Thank you.

1

i just bought the online:(Order Number:11631******)
AVG TuneUp
1-year subscription, Unlimited devices
with the AVG Internet Security
1-year subscription, Unlimited devices.
When i clicked in the AVG TuneUp for advanced features, it shows " the premium features is locked" I've tried to uninstall it and reinstall it, but it still didnt work

2

Kaytee, Also in future, to keep everything together, please try to keep the whole conversation in one question/thread to speed up any resolution. 
AVG Guru

3

Hello Kaytee,

We request you not to post multiple times for the same issue, you won't obtain an answer to your query faster.
Please refer your other posting via https://support.avg.com/answers?id=9060N000000TqkY .
Thank you.