Paid by get notice I haven't

Hello Ruth,

We can help you with this.
The charge of CAD69.99 was not found under *****@bmts.com that you used for creating AVG community account.
It is found under a different @bmts.com email address.
Hence, we have sent an email for you to provide the exact email address associated with the charge to assist further.
Thanks.

I paid DRI**AVG Technologies on Sept. 1, 20178 - $69.99 and it shows payment was received.  I keep getting notices that my trial period is up and I have no protection.  Could you check into this, please.  Ruth McGuire

Hello Ruth,

We can help you with this.
The charge of CAD69.99 was not found under *****@bmts.com that you used for creating AVG community account.
It is found under a different @bmts.com email address.
Hence, we have sent an email for you to provide the exact email address associated with the charge to assist further.
Thanks.