Paid for 2 years - haven't got license or password

AVG Protection
3

Hi Abraham,

We're glad to look into this & help you.
Upon checking your account, we're unable to find any subscription. You might have used your alternate email address to subscribe.
As it isn't recommended to share the order details over this post, we've sent you an email requesting few info.
Please revert to us via email to locate the subscription.

1

I've paid for 2 years but haven't got any license, any approval or anything..
I've seen that my Visa already has been charged.
How should I cancel or activate my account ?

2

Hi Abraham,

We're glad to look into this & help you.
Upon checking your account, we're unable to find any subscription. You might have used your alternate email address to subscribe.
As it isn't recommended to share the order details over this post, we've sent you an email requesting few info.
Please revert to us via email to locate the subscription.