Paid for AGV Pro but says I didn't

I paid for PRO until 2017 but my performance / tune up says I have to get PRO for it to work.
How do I get it working?
 

Hello J P.
I have checked your account details and found you have paid for AVG Protection Pro. Please note that AVG Performance Pro is a different product. You might have used a trial version of it and it would have expired now. So, I would request you to purchase a subscription for AVG Performance Pro to stop the pop ups.
Please contact us back should you need any further assistance. Thank you.