Paid for AVG protection keeps asking to buy more

AVG Protection
4

Hello Sandra,

We apologize for the inconvenience.
May I know in which AVG program you are asking to pay again?

We request you to send the screenshot of the issue in order to understand better and resolve it.
For taking a screenshot, please refer this link:
Thank you.

1

I paid for AVG protection but it keeps asking for money for this that & the other why

2

Hi Sandra,
We apologize for the inconvenience.
We will send an email to your registered email address and please reply to that email.
Thank you.

3

I tried to send screenshot & photo of payment & the photo of you asking for more money to fix problems but not sure if you got them as it said no reply ?