Paid for avg twice in year

AVG Subscription
5

Hi Johnny,

We acknowledge your refund request.
Upon checking your account, we see that you've active subscriptions of AVG Internet Security & AVG TuneUp.
AVG TuneUp has been renewed on 2019-09-03 at a charge $44.99. There are no duplicate subscriptions in your account.
If you'd still like to cancel the subscription & get refunded, we do understand.

1

I paid for one new avg subscription plan this year. The plan overlapped existing subscription
I just got automatic renewal of old plan today Sept 3, 2019.
My billing shows two plans.
Please cancel Sept 3 renewal and refund back to paypal
Johnny

2

Please cancel the Sept 3 renewal and refund.
Thank you

4

Hi Johnny,

We acknowledge your refund request.
Upon checking your account, we see that you've active subscriptions of AVG Internet Security & AVG TuneUp.
AVG TuneUp has been renewed on 2019-09-03 at a charge $44.99. There are no duplicate subscriptions in your account.
If you'd still like to cancel the subscription & get refunded, we do understand.

3

Sure, Johnny.

We have already initiated refund for AVG PC TuneUp.

The amount will be credited within 5-7 business days.