Paid for Pc tuneup but not activating!

Hello, Delkon.
Thank you for reaching us here. We found that the AVG TuneUp - Unlimited (1 month subscription) is registered to a different email address than the one you used to contact us here. We have sent an email with further details instructions to your hotmail address. Please check your inbox and spam box as well for that email and revert it to assist you further.

So I just recently paid for the PC TuneUp after having a free trial. I set this up 2 days before the trial expired and payment came out if my account. However when I go to run tuneup it says my trial has expired and I need to buy now! This is annoying and would like a solution to this problem please. Also when I log into my account it says I have no subscriptions which is odd as payment has been taken from me.

Hello, Delkon.
Thank you for reaching us here. We found that the AVG TuneUp - Unlimited (1 month subscription) is registered to a different email address than the one you used to contact us here. We have sent an email with further details instructions to your hotmail address. Please check your inbox and spam box as well for that email and revert it to assist you further.