Paid for renewal but never got a new product key

Alwyn, Sales Support… Chat with us [AVG] online (http://bit.ly/1bsBJfY). 
AVG Guru

Have written to customer care butstill no answer.  have tried using the link to download my current licence Nos but the one I purchased jsut the other day doesn't appear.  have an invoice with an order No on it but no licence No.  Everytime I boot up my computer get an AVH reminder my AVG will expire - I now only have 3 days left!

Help please - ASAP!!

Alwyn

Alwyn, Sales Support… Chat with us [AVG] online (http://bit.ly/1bsBJfY). 
AVG Guru