Paid for upgrade, but nothing changed

AVG Subscription
3

Hi Ad.
We're here to help. You have an active AVG Internet Security - Unlimited (2 years subscription) registered under your email address. Please make sure you activated AVG as per the instructions in this link.

2

Hi Ad.
We're here to help. You have an active AVG Internet Security - Unlimited (2 years subscription) registered under your email address. Please make sure you activated AVG as per the instructions in this link.

1

I paid £42 for an upgrade, but money taken and no upgrade made!